Why is it directing you wrong?

  • Soargui
    Asked on February 23, 2018 at 7:24 PM

    See the print attachment that all conditions are shipped to page 11 (Comprar outrso produtos) and page 12 (Finalilzar meu pedido).

    But when I fill out the fields, I choose "Finalizar meu pedido", only the 1st Pizza sends to page 12, all other fields (Comprar Pizza Metade, Comprar Pizza Um Terço, etc.) go to page 11.

    Thank

    Jotform Thread 1395535 Screenshot
    Page URL: https://form.jotformz.com/80013171084646
  • Kevin Support Team Lead
    Replied on February 23, 2018 at 11:15 PM

    I have checked the conditions, but currently there is a conflict between them since one of the involved fields is not clearing up his value. 

    So far since the fields are not being hidden they are not clearing up their values, although you have configured your form to clear hidden fields values. 

    I think that an alternative may be to hide the fields as well, this way the values are cleared and you avoid the conflict you currently have with the redirection being corrupted. 

    This guide will provide you more details about the show/hide conditions: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer 

    I hope this helps.