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Stokes_roberts533Asked on April 16, 2024 at 7:57 PM
How do I test in Authorize.net Sandbox. I have the proper credentials. When I preview or test I get this messsage.
Error during transaction The merchant login ID or password is invalid or the account is inactive.
Page URL: https://form.jotform.com/241067475074054 -
Mary_Ed JotForm SupportReplied on April 16, 2024 at 11:41 PM
Hello Robert,
Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with your current payment gateway. Authorize.net has a Sandbox Mode that allows making test payments/submissions, here's how to do enable that option:
- Click the Wand icon on the Product List element.
- Expand the Additional Gateway Settings menu.
- Enable the Sandbox Mode option.
- Click the Save button to save the changes.
You can use the test credit card numbers here to make test payments. Check out the screencast below to see my results:
Give it a try and reach out again if you have any other questions.
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Stokes_roberts533Replied on April 17, 2024 at 11:50 AMHi there, I was hoping that it was this easy. Thanks, - Robert
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