Stripe is asking to verify my ID.

  • tony_webb44
    Asked on April 17, 2024 at 1:49 AM
    Whilst trying to integrate Stripe I was asked to verify my ID with an ID document (my Passport). Unfortunately, my notepad or phone were unable to photo the passport. I don't know why. Despite this Stripe integrated with my form minus a pay button.
  • Waqas JotForm Support
    Replied on April 17, 2024 at 1:59 AM

    Hi tony_webb44,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with this. Can you try to reach out to Stripe Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Stripe is asking to verify my ID Screenshot 20

    Let us know if there's anything else we can help you with.


 
Your Answer