Why do you write to me "You're almost out of space!"

  • Profile Image
    mguzmandofic
    Asked on February 25, 2018 at 06:29 PM

    Hi,

    When I am using a Folder, it appears "You're almost out of space!". Please See the attachment image.

     I have a Premium Account that gives me:

    1,000 monthly submissions

    1,000 Envìos de pagos por mes

    10,000 monthly form views

    10GB total space

    Unlimited total submission storage

    See the attachment image

    Please explain me Why do you say me that, because I am not in limits of use.

    I wait your answer.

    Thanks

    Mauricio Guzmán


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  • Profile Image
    gizem
    Answered on February 26, 2018 at 03:20 AM

    Hello Mauricio,

    According to your plan, you have 1000 monthly submissions as you mentioned above. When I checked your account, I can see that you received 710 submissions this month. That warning is shown because of this. 

    1519633738Screen Shot 2018-02-26 at 11.1

    However, this count will be reset next month's first day as you can guess.

    If you have any questions in your mind, feel free to ask.