Widget/Part of form not showing up on mobile

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    Asked on February 25, 2018 at 09:34 PM


    We are trying to make an online incident form for our Staff Members to fill out.

    I've inserted a widget where they can upload an image.

    This works fine on desktop however the button for "select image" does not show up when completing the form on mobile. It is still clickable and you can upload an image but the button doesn't show up. Please see screenshot uploaded below.

    is there any way to fix this? 

    Also, when entering dates into JotForms, is there an option where it is dd/mm/yy, instead of 4 digits (yyyy)? 
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    Answered on February 26, 2018 at 05:46 AM

    It does not show up because the background color of the widget's button is same as the form's background color.

    You can fix it by adding the following code to your widget CSS: 

    #pickImage {

      background-color: blue;


    I'm also escalating this issue to our development team. The button should be easily visible enough without any additional CSS injection.


    Your other question is answered in this thread: https://www.jotform.com/answers/1396825

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    Answered on May 03, 2018 at 02:48 AM

    The issue seems to be resolved, thank you for reporting.