- curciofenceAsked on October 17, 2012 at 10:42 PM
I have sent several test and on site emails from www.katyfencerepair.com and the "attached files" never seem to go thru. I tried w/ default email, then personal and then both ...nothing.
- jeanettebmzAnswered on October 17, 2012 at 11:29 PM
I see you are using the Filepicker.io upload button, which is inttended to upload any file from the Cloud or from the local drive.
I just checked your submissions and I was able to see some links to files. Filepicker.ior allows you to upload files already stored in the cloud (dropbox, flickr, gmail, ftp servers, etc) . When they send a file from their local drive, you'll see also a link to the file which is stored into our servers
Please set the sender email address to email@example.com , as I see you have not selected anything on that field . Also, choose a field from your form for the sender name field . Ussually , the name field of your form should go there.
I hope this helps you to have your form up and running. Do not hesitate to look for more assistance
- JoeAnswered on October 17, 2012 at 11:40 PM
Thank You for your response. I made the changes you suggested. However, I was referring to the fact that the "uploaded files" do not get forwarded, I guess it is, to my emails listed. cur...gmail.com | info...repair.com
When I recieve the message in these emails, the ones that go to my phone, there is no attached files. Any ideas?
Thanks Again Jeanette
- jeanettebmzAnswered on October 18, 2012 at 12:30 AM
Uploaded files will not get forwarded , they are either hosted into our servers and all you recieve into your email is a link to them. If your users upload files from the Cloud, they will also be hosted into those servers and you'll get an external link to them .
However, there is a workaround I can suggest to you , and it is about to integrate your form with dropbox. That way, you will actually recieve the file itself instead of a link.
I hope my explanation helps better