Is there a limit in the number of email recipient conditions?

  • Profile Image
    Stan
    Asked on February 26, 2018 at 11:11 AM

    Hi,

    I am building a form that I want to direct to a specific individual's inbox based on response in the form. (ex. If it's a billing question, goes to the billing department, membership question goes to membership department). I know how to add these conditional statements, but I am wondering what is the max number? I have 81 different departments I would potentially like to direct this form to. Before I start building out this form, is there a limit to the number of conditional statements?

  • Profile Image
    Adrian
    Answered on February 26, 2018 at 01:09 PM

    Complete Guide: How to Send Email Based on User's Answer

    You can create as many conditions as you want if you only want to change the recipient.

    However, there is a limit on how many Email Notifications you can set up on FREE accounts which is only 1 Email Notification. If the email template is the same for all recipients and only the recipients will change, you should be good to go on a FREE account as well.

    If you subscribe to a Paid plan, you can create multiple Email Notifications.