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Dionne_BrigitteAsked on April 17, 2024 at 6:30 AM
Good morning, I would like to cancel my plan and receive a refund.
Regards,
Brigitte
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Ylli JotForm SupportReplied on April 17, 2024 at 8:37 AM
Hello Brigitte,
Thanks for contacting Jotform Support. We went ahead and canceled your subscription, your account got downgraded back to the Starter (Free) Plan. We also issued a refund for your latest charge. Please allow for 7-10 business days for the funds to appear on your account.
Let us know if there’s anything else we can do for you.