What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Blank screen comes up when people submit form, no confirmation message and nothing is recorded?

    Asked by guest_22772099045054 on October 18, 2012 at 04:07 AM
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    Answered by fxr on October 18, 2012 at 04:18 AM

    The developers have been alerted to this issue, we should see it resolved quickly. 

    Sorry about the disruption to service.

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    Answered by rbsrbs on October 18, 2012 at 04:35 AM

    we would know time resolution, please!

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    Answered by jessievenegas on October 18, 2012 at 04:40 AM

    I am a new user and really trying to convice Head Office to pay for this system. I am arguing that this system is better than our inhouse system. It is the worst time to fail!! please let us know when it has been resolved.

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    Answered by Juskila on October 18, 2012 at 05:02 AM

    same issue on my forms!

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    JotForm Support

    Answered by idarktech on October 18, 2012 at 05:10 AM

    Hi,

    We are truly sorry about that.

    We have problems about form not being submitted after clicking submit button, it just displays blank page. We have already alerted our developers about this. This shouldn't take an hour. Please bear with us.

    Our apologies for the inconveniences caused.

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    Chief Technology Officer

    Answered by eee on October 18, 2012 at 05:11 AM

    Hi,

    Problem has been fixed,

    Kindest Regards,

    Ertugrul.