We are unable to upload files in the Kloudness file upload widget

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    SBOEsupport
    Asked on February 26, 2018 at 01:39 PM

    Hello,

    On the Student Heroes Nomination Form, we put the widget for uploading files. However, we have had a lot of issues of not being able to upload files. Can you please help on this? Sometimes, it doesn't have the button Select Files, Upload files.

     

    Please help.

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    Jed_C
    Answered on February 26, 2018 at 02:40 PM

    I looked into your "SBOEsupport" Jotform account, but didn't find any form. Would you mind sharing to us the form URL or the website URL where the form is currently embedded?

    Looking forward for your response.

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    SBOEsupport
    Answered on February 26, 2018 at 03:43 PM
    It is in the TXEd folder in the SBOEsupport. The form is entitled Student Hero Nomination Form.
    https://form.jotform.com/TXEd/student-hero-nomination-form
    Lenny Sanchez
    Program Specialist
    State Board of Education Support Division
    Texas Education Agency
    lenny.sanchez@tea.texas.gov
    ...
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    Welvin
    Answered on February 26, 2018 at 05:07 PM

    You are using our Kloudless File Uploader widget. The widget is developed by a third party developer, and they require the Kloudless App ID for you to use the widget.

    Their website is https://kloudless.com

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    SBOEsupport
    Answered on February 26, 2018 at 05:43 PM
    Yes. Is there another way to be able to upload files other than Kloudless uploader? This seems to be very cumbersome just to upload files.
    Lenny Sanchez
    Program Specialist
    State Board of Education Support Division
    Texas Education Agency
    lenny.sanchez@tea.texas.gov
    ...
  • Profile Image
    Welvin
    Answered on February 26, 2018 at 06:53 PM

    Yes, we have our basic file upload field.

    https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms 

    Please note that deleting the Kloudness widget will also delete its data, so make sure to download the form submissions and files first before removing it from the form.