Email Notifications sent to wrong recepients

  • ideeazz
    Asked on February 26, 2018 at 1:54 PM

    Email Notifications sent to wrong recipients - image notification attached was sent to roman@romanlopez.com

    3 instances have occurred

    Jotform Thread 1397360 Screenshot
    Page URL: https://form.jotform.com/ideeazz/s2m---quick-apply
  • Kevin Support Team Lead
    Replied on February 26, 2018 at 3:06 PM

    I have checked your form and I can see the email address you're mentioning listed on the recipients. 

    You seem to be conditionally sending the emails; however, there is also an email notification that is sending to the address you mentioned, please note that this is why the user received the address even if he was not intended to. 

    Please check your email notifications and conditions to see that there is not any without a condition attached: 

    Email Notifications sent to wrong recepients Image 10

    I hope this helps.