What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Juskila on October 18, 2012 at 04:51 AM

    hi guys,


    i've got a problem with my forms. they do seem to work on my page, but right now

    they seem not to function! (no THANK-message at the end of the process as well).

    is there a problem with your servers? or what can i do???


    thank you for the fast response!



    Page URL:

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    JotForm Support

    Answered by idarktech on October 18, 2012 at 04:59 AM

    Hi Janosch,

    Our developers are now looking into this. This shouldn't take longer, please expect a fix sooner or later.

    Thanks and apologies for the inconveniences caused.

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    Answered by Juskila on October 18, 2012 at 05:01 AM

    in fact there is the problem with all my forms right now… thank you for fixing this as soon as possible!

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    Chief Technology Officer

    Answered by eee on October 18, 2012 at 05:14 AM


    Problem has been fixed,

    Kindest Regards,


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    Answered by tmi on October 18, 2012 at 05:20 AM

    Thanks. I checked. Seems like it is working now.