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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Seems like my form doesn't work

    Asked by westwing_russia on October 18, 2012 at 05:03 AM

    Hello,

    unfortunatelly today something has gone wrong with a form I created (http://form.jotformeu.com/form/22812381163347).

    Nothing happens after pushing submit button. I mean neither thank you message arrives nor submission comes to an account inbox.

    Could you please check what's wrong?

    Thanks in advance

    Kind regards

    Kseniia

    Business Developer

    Westwing Russia

    Page URL:
    http://form.jotformeu.com/form/22812381163347

  • Profile Image
    JotForm Support

    Answered by idarktech on October 18, 2012 at 05:11 AM

    Hi Kseniia,

    We are truly sorry about that.

    We have problems about form not being submitted after clicking submit button, it just displays blank page. We have already alerted our developers about this. This shouldn't take an hour. Please bear with us.

    Our apologies for the inconveniences caused.

  • Profile Image
    Chief Technology Officer

    Answered by eee on October 18, 2012 at 05:12 AM

    Hi,

    Problem has been fixed,

    Kindest Regards,

    Ertugrul.