Specific form calculation widget is preventing form submission. Submit button just says please wait.

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    Asked on February 26, 2018 at 04:56 PM


    I use Jot form for my after school program where families register.  A parent tried to register early this morning but when she clicked submit it froze and said "please wait".  I tried it a little later and it did the same to me.  I tried it again and it's been several hours but it stills frozen is there way to fix this?

    Thank you,


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    Answered on February 26, 2018 at 07:36 PM

    What is the form in question? If your form is embedded in a webpage, please share the URL of the webpage where the form is embedded, so we can test it, probably the embedding code is conflicting with your site's code.

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    Answered on March 01, 2018 at 02:04 AM

    The form is here: https://form.jotform.com/ocactivities/-oca-2017-2018-registration-for-aft

    Unfortunately the link is still freezes at 'please wait' when the submit button is pressed.

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    Answered on March 01, 2018 at 06:26 AM

    I'm sorry for the trouble caused to you. 

    I did test your form and I am able to replicate the issue you are having. I do not see any issue in your form and not sure what is causing this issue. I am reporting it to our backend team. We will get back to you as soon as we have any update form them.