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Jjeffrey19Asked on February 27, 2018 at 1:49 AM
I paid for the full year, thinking I was only paying for a month. I would like to stay at the silver level, but only pay per month. Do I need to cancel everything and start over? Or can you refund me the difference between the $39 a month and the $390 I was charged?
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Nik_CReplied on February 27, 2018 at 4:59 AM
I checked your account and I see that the plan is adjusted already, you're on monthly plan, a yearly charge is refunded already.
Let us know if you have any further questions.
Thank you!