Subuser cannot see shared forms

  • aandrola
    Asked on February 27, 2018 at 12:42 PM

    Hi. I was approached by one of our subusers that they cannot see the forms under shared with me. See attached screenshot. I can see the forms from my end.

    They tried different computers and different browsers. login for subuser is ljohnson@pccc.edu.

    Please advise. Thank you. 

    Angela

    Jotform Thread 1398704 Screenshot
  • David JotForm Support
    Replied on February 27, 2018 at 12:56 PM

    This should now be fixed.  Sub-users can now view the shared folder once again.  Let us know if they are still unable to do so and we  will be happy to have another look.

  • aandrola
    Replied on February 27, 2018 at 2:43 PM
    New response received
    Hi David,
    Thanks for your quick response. The subuser can see the files now.
    Angela
    ...