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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email notification not sending

    Asked by guest_22912459580054 on October 18, 2012 at 10:47 AM

    hi i tested email notifications and its not working




    this is the inquiry form i made and i tried it twice and didnt get anything on my mail, i tested mail receipients also not working. pls help

    Page URL:

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    Answered by CristiP on October 18, 2012 at 10:50 AM

    same problem for me too!

    please help, i'm losing my clients!

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    Answered by pinoytech on October 18, 2012 at 11:33 AM


    Your email address is in our bounce list upon checking.

    Reason(s) : 5.3.0 - Other mail system problem 554-"delivery error: dd This user doesn't=have a yahoo.com account (babynmeonline@yahoo.com) [0] - mta1358.mail.bf1.=yahoo.com"

    I'll remove your email address on our bounce list for you.

    Thank you!

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    Answered by pinoytech on October 18, 2012 at 11:35 AM


    Would you mind if I ask your Form url/Id for me to check and for further assistance?