Account suspended

  • Mario
    Asked on February 27, 2018 at 12:46 PM

    Dear Jotform team,


    I am writing because I do not have access to my accountu (erasmusrudn6).

    I would be very grateful if you could restore it and help to solve the problem.

    Thank you in advance for your kind assistance.

    Best regards,

    Mario


  • Richie JotForm Support
    Replied on February 27, 2018 at 2:08 PM

    Your account was suspended because of FormID 72925825242156, asking for passport which in our  Terms-of-Use is considered phishing.

    Account suspended Image 1 Screenshot 20

    In order for us to lift your suspension, we need to remove the guilty fields in your form.

    We will wait for your response.