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mfeoreAsked on February 27, 2018 at 12:59 PM
Why were the forms gone? Can you let us know what happened?
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David JotForm SupportReplied on February 27, 2018 at 1:03 PM
This should now be fixed. Sub-users can now view the shared folder once again. Let us know if they are still unable to do so and we will be happy to have another look.
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mfeoreReplied on February 27, 2018 at 1:05 PM
David- could you let us know why the access disappeared, please?
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TREVONReplied on February 27, 2018 at 2:08 PM
Apologies for any inconviniences caused.
Earlier on we had an issue with Sub-User accounts not being able to view shared folders, this was a bug/error in our system but our develoment team was able to resolve the issue.
once again our sincere apologies for any inconviniences caused.