Why are wen not able to see our forms?

  • mfeore
    Asked on February 27, 2018 at 12:59 PM

    Why were the forms gone? Can you let us know what happened?

  • David JotForm Support
    Replied on February 27, 2018 at 1:03 PM

    This should now be fixed.  Sub-users can now view the shared folder once again.  Let us know if they are still unable to do so and we  will be happy to have another look.

  • mfeore
    Replied on February 27, 2018 at 1:05 PM

    David- could you let us know why the access disappeared, please?

  • TREVON
    Replied on February 27, 2018 at 2:08 PM

    Apologies for any inconviniences caused.

    Earlier on we had an issue with Sub-User accounts not being able to view shared folders, this was a bug/error in our system but our develoment team was able to resolve the issue.

    once again our sincere apologies for any inconviniences caused.