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LefaucheurAsked on April 17, 2024 at 1:33 PM
I cannot get the thank you page to work. Nor can I redirect to a url.
Please help.
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Joshua_T JotForm SupportReplied on April 17, 2024 at 1:50 PM
Hi Mindy,
Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. If you are referring to your form 233612934029051, I cloned it and tested it to see if I could replicate the problem, but it appears to be working as expected. Check out this screencast below:
Can you tell us what error are you getting? Also, we can have your permission to send a test submission to your live form to see if we can replicate the problem from our end?
Once we hear back from you, we can move forward with a solution.