How do I export a form (with the submissions) from one account to another?

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    dimples_sacdalan
    Asked on February 28, 2018 at 02:25 AM

    How do I export a form (with the submissions) from one account to another?

    I have an jotform personal account, I want to migrate some of the forms to our shared account at the office (I am a sub-user). I want to migrate the form and all the submissions from my personal account to my office account. How do I do this?

    Thanks.

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    Adrian
    Answered on February 28, 2018 at 07:58 AM

    You can move a form from your sub-account to the main account by dragging and dropping the form to the shared folder.

    See the cast below:

    15198226502018-02-28 13_57_04.gif

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    dimples_sacdalan
    Answered on February 28, 2018 at 09:43 AM

    The accounts are separate and not a sub-account. I have a main account. I also have a sub-account (from a different main account). The solution you mentioned above may not be applicable.

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    Adrian
    Answered on February 28, 2018 at 11:20 AM

    We can move the forms to another account for you.

    Please make the request to move the forms from the account that the forms are currently in.
    We would need the Form IDs and the target account username (where to move the forms).

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    dimples_sacdalan
    Answered on March 01, 2018 at 02:22 PM

    How do I make a request?

    The form name is Participant's Profile. It is located in my personal account, with username "emilennkate". I want to move it to my office account "dimples_sacdalan", which is a sub-user under the username "vincerap".

    Thank you.

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    Mike_G
    Answered on March 01, 2018 at 03:06 PM

    You can make the request the same way you opened this post — https://www.jotform.com/contact

    Make sure that you are logged in to your personal account that owns the form before making the request. In the request, indicate the target account and the form(s) that you would like to be transferred, as instructed by my colleague above.

    Here's a guide that you may also use as a reference — How-to-transfer-or-share-forms-and-data-with-another-account

    If you have any further questions, please do not hesitate to let us know.