Form says exceeded my quota, account settings say I am still in the yellow

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    crystalcarmen
    Asked on February 28, 2018 at 05:39 AM

    I am confused as to why my forms are over quota and not viewable when my account setting says I have 3 of 5 active forms, only 1 of the 3 payments allowed etc. 

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    Mike
    Answered on February 28, 2018 at 09:39 AM

    Thank you for contacting us.

    It appears that the payment submissions limit has been recently increased from 1 to 3. Your account is not supposed to be over the limit, so we have re-activated it.

    If you need any further assistance, please let us know.