Voice Recorder Widget: 'Could not access microphone: NotAllowedError: Permission denied' error

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    Asked on February 28, 2018 at 09:44 AM

    I am getting an error "Could not access microphone: NotAllowedError: Permission denied" on Chrome and "Could not access microphone: NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission." on Safari when trying to record audio, even with all of the flash and microphone permissions turned on.

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    Answered on February 28, 2018 at 11:35 AM

    I was able to replicate the issue you reported. It seems that the voice recorder widget is currently not working.

    I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

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    Answered on April 04, 2018 at 12:28 AM

    Hi we apologize for the inconvenience. The problem has been fixed. The thing is chrome browsers updated it permission policy. It should be okay now. Please try and let us know of the problem persist.


    Widget Team