Conditional questions, live viewing, security

  • Profile Image
    Steve Muscat Azzopardi
    Asked on October 18, 2012 at 02:12 PM

    Hi

    I'm looking for a form builder to create application forms to be completed online by clients. Having seen your FAQ, my questions below:

    1. The paper forms are currently over 50 pages long, can Jotform handle this?

    2. Can I include conditional fields, for instance if Q2 is answered Yes then user is guided to the next part (Q2a), however if Q2 is answered No then Q2a is skipped and user is guided straight to Q3.

    3. While the user is still completing the form, but has saved part of it, can my staff view the completed and saved part? Can we be alerted when certain parts have been saved?

    4. Can I include several fields throughout the form where user can enter their queries or questions? Once the form is submitted, these comments are grouped and presented to my staff as a list of comments/queries?

    5. If the above (4) is not possible can I add for instance at the bottom of each page a link to send us an email with queries about the fields on that page?

    6. How is security handled? Is a unique user access code created? Meaning if the user wishes to complete the form, what do they need to do? Clearly I'm looking for security but equally ease of use.

    7. May the form or part of the form may be printed to pdf?

    8. Can completed forms create a database?

    Thank you

    Steve

  • Profile Image
    NeilVicente
    Answered on October 18, 2012 at 03:55 PM

    Hi Steve,

    Thank you for taking interest in our form builder service.

    1. The paper forms are currently over 50 pages long, can Jotform handle this?

    I think this should not be a question about whether JotForm can handle a 50-page form. This is more dependent on the power of the computer you will be using to create/edit the form. JotForm is a JavaScript-based web application - working on a 50-page form will be quite resource-intensive.

    Another thing to take into consideration is your clientele's computer specifications. You'd want to make sure that their computers can handle all the scripts that are used on the form, especially since you plan on using conditional logic to skip questions.

    2. Can I include conditional fields, for instance if Q2 is answered Yes then user is guided to the next part (Q2a), however if Q2 is answered No then Q2a is skipped and user is guided straight to Q3.

    Yes, JotForm has a conditional logic system which you can use to hide/show questions and skip pages, among other things. For further reference: http://www.jotform.com/help/57-Conditional-Logic-on-Forms

    3. While the user is still completing the form, but has saved part of it, can my staff view the completed and saved part?

     It is possible to view saved (but unsubmitted) forms, but these can only be viewed one by one. JotForm does not actually save unsubmitted data on the form's actual database, so there is no way to view them all. Here's a sample form URL from which you can view saved information: http://form.jotform.com/form/12515648132?session=xyz@jotform.com-321311130

    Can we be alerted when certain parts have been saved?

    No. Only completed (i.e., submitted) forms can trigger email alerts.

    4. Can I include several fields throughout the form where user can enter their queries or questions? Once the form is submitted, these comments are grouped and presented to my staff as a list of comments/queries?

    This should be possible by creating a customized email alert template (for your staff) and grouping those questions in a section of the email content.

    5. If the above (4) is not possible can I add for instance at the bottom of each page a link to send us an email with queries about the fields on that page?

    Refer to my answer to #4

    6.  How is security handled? Is a unique user access code created? Meaning if the user wishes to complete the form, what do they need to do? Clearly I'm looking for security but equally ease of use.

    The saving forms to continue later feature guide requires the creation of a pseudo registration form, and uses the applicant's email address to identify and save the actual form. This can be easily changed - you can use a system-generated unique ID to secure the saved, yet incomplete form.

    7. May the form or part of the form may be printed to pdf?

    The whole form can be converted to PDF, but not parts of it.

    8. Can completed forms create a database?

    If you mean an external database (as in your own server), yes it is possible but will require custom database programming on your part.

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    If you have follow up questions to any of the information written above, kindly open a separate forum thread for each of them, for better support experience.

    You may also search the forum for past threads that are related to your query. We look forward to hearing from you soon.

    Best regards

    Neil

  • Profile Image
    guest_22915088026050
    Answered on October 18, 2012 at 04:32 PM

    Hi Neil

    Thanks for your prompt reply. Could you please remove my name & company name from my first post, I did not realise these would be published.

    Thanks

    Steve