Scale Rating Field: Add N/A as an option

  • Profile Image
    MTGTECH1
    Asked on February 28, 2018 at 11:20 AM

    We are creating a survey with scale rating and see there is no way to add n/a. I've tried to think of another way to add n/a to the question but everything looks unprofessional.


  • Profile Image
    EltonCris
    Answered on February 28, 2018 at 12:43 PM

    You can try this workaround. Add the Scale Rating field in your form then set the lowest rating point to zero for the N/A option then inject this into your form.

    .form-scale-table label[for$="_0"] {

        visibility: hidden;

        font-size: 0;

    }

    .form-scale-table label[for$="_0"]:before {

        content:"N/A";

        visibility: visible;

        font-size: 12px;

    }

    Guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    This is only for the form level. The actual value which is zero will be shown on email once selected.

    Result:

    Let me also raise this as a feature request so hopefully, our developers would consider adding this in the future.

  • Profile Image
    MTGTECH1
    Answered on February 28, 2018 at 02:43 PM
    Thank you, however the N/A is not displaying in Internet Explorer but it does display in Firefox.
    Any thoughts on why this is happening?
    ...
  • Profile Image
    EltonCris
    Answered on February 28, 2018 at 03:06 PM

    I updated the CSS code injected in your Survey form. It should be IE compatible now (latest version of IE browsers). Kindly check.

    .form-scale-table label[for$="_0"]{

        color:transparent;

        font-size : 0;

    }

    .form-scale-table label[for$="_0"]:before{

        content : "N/A";

        color:#999;

        font-size : 12px;

    }

  • Profile Image
    MTGTECH1
    Answered on February 28, 2018 at 03:43 PM
    Thank you, it is now working with IE!
    ...