Why did I get a notice to upgrade my account?

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    Asked on February 28, 2018 at 11:35 AM

    I just received a notice that I need to upgrade my plan. I have the bronze plan for 19. that is suppose to include up to 25 forms. I have only created 11 forms. I have included a screenshot of my forms.

    What did I miss? Please advise!

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    Answered on February 28, 2018 at 12:45 PM

    I have checked your account with username: Huguette and it has silver plan which has 100 form limit.

    If this is the account you are referring to, then your account is in good shape and active.

    If you have any further query, please let us know.