- judithmarAsked on October 18, 2012 at 03:23 PM
- moonzkieAnswered on October 18, 2012 at 03:29 PM
Do you mean receiving emails if someone fills and submits in your form? If yes, then here is a guide to do that: http://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions
Hope this answers your inquiry.
- JotForm SupportNeilVicenteAnswered on October 18, 2012 at 03:59 PM
In addition to my colleague's response, you may change your form notification's recipient email by following the steps here:
The Test Email function in the Compose Email wizard sends a test message only to the email address associated to your JotForm account, regardless of the new recipient address you have configured the form to send to.
This rule was set in place to prevent spammers from abusing our email system.
In order to test if the form sends to the newly added recipient address, you will need to submit the actual form.
While editing the form, click the Preview button > fill the form out > then click the Submit button.
If everything goes well, your client should receive the notification mail.
By the way, to maximize the chances of email delivery, we advise our users to set Sender Email to "email@example.com"
Do not hesitate to contact us again if you have other queries. Thanks!