What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do i set the submit email address

    Asked by judithmar on October 18, 2012 at 03:23 PM
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    Answered by moonzkie on October 18, 2012 at 03:29 PM


    Do you mean receiving emails if someone fills and submits in your form? If yes, then here is a guide to do that: http://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions

    Hope this answers your inquiry.


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    JotForm Support

    Answered by NeilVicente on October 18, 2012 at 03:59 PM


    In addition to my colleague's response, you may change your form notification's recipient email by following the steps here:



    The Test Email function in the Compose Email wizard sends a test message only to the email address associated to your JotForm account, regardless of the new recipient address you have configured the form to send to.

    This rule was set in place to prevent spammers from abusing our email system.

    In order to test if the form sends to the newly added recipient address, you will need to submit the actual form.

    While editing the form, click the Preview button > fill the form out > then click the Submit button.

    If everything goes well, your client should receive the notification mail.

    By the way, to maximize the chances of email delivery, we advise our users to set Sender Email to "noreply@jotform.com"

    Do not hesitate to contact us again if you have other queries. Thanks!