How do I fix this error message?

I\'m getting this message:

Error during transaction

The merchant login ID or password is invalid or the account is inactive.

Go Back and Fix

How do I fix this?

Hi Amy Thomas,

Thanks for reaching out to Jotform Support. I’m sorry you're having issues with your form. Please share the form link and we will check it. Usually, the error is about the login credentials of your payment integration. Kindly check your credentials and make sure they're correct. After that, please test again and let us know how it goes.

After we hear back from you, we’ll better understand what’s going on and how to help.