Make product list required in order to redirect to the payment before submitting the form.

  • jrobertsideas
    Asked on April 17, 2024 at 9:54 PM
    They click the buy button and it sends them to PayPal to complete the purchase.
  • Aries JotForm Support
    Replied on April 17, 2024 at 10:28 PM

    Hi Jerry,

    Thanks for your patience. You can achieve this by integrating PayPal payment processor and turning on required field on the product field settings. As I can see, you have already integrated PayPal as your payment processor on your product list. In that case, all you have to do is turn on the required field on the product list, so customers will have to enter their payment details before they submit the form. Let me show you how with the cloned version of your form:

    1. In form builder, click on the product list.

    2. Then click on gear icon to access the settings.

    3. And click on the button to turn on the required field.

    Make product list required in order to redirect to the payment before submitting the form Screenshot 20

    Give it a try and let us know if you have any other questions.


  • jrobertsideas
    Replied on April 17, 2024 at 10:35 PM

    Aries,

    You suggest I have selected PayPal. Do I have an old account here that I don't remember setting up?

    I thought the account opened today was my first and only. I took no action today to set up anything.

    Thanks

  • Jessica JotForm Support
    Replied on April 18, 2024 at 1:45 AM

    Hi Jerry,

    Thanks for reaching back to Jotform Support. It looks like my colleague is referring to this form that is available in your form. You might have accidentally added a payment processor into your form, but the payment processor had yet to be connected to your account, otherwise, it'll show as "Connected".

    Make product list required in order to redirect to the payment before submitting the form Screenshot 20

    Let us know if you need more help.

 
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