Radio buttons: Choices taken by user dont show in print preview

  • Profile Image
    MaryKerr
    Asked on February 28, 2018 at 03:18 PM

    Hello,  

    On our "Let's Have Lunch" page the client will be making their food selections. Because they will not have access to email, how can he/she print their submission? We want to print a receipt (of sorts) that will show their food order. They will then be taking the receipt to claim food items.

    I've added a button to print the form, but I actually need the client to be able to print his/her submission. 

    Adrienne

  • Profile Image
    aubreybourke
    Answered on February 28, 2018 at 04:28 PM

    Yes I can see the problem you are facing. When trying to print via your form the data is omitted from the radio buttons.

    For example:

    1519853539kerka.png

    When it should print this data:

    1519853087jmqv1.png

    So I must escalate this issue to Level 2 support. The developers will look into the problem and post a response on this thread when they are ready.

  • Profile Image
    MaryKerr
    Answered on March 05, 2018 at 11:59 AM

    Any feedback on how to get the form to print? I've even added the ability to download a pdf of the form submission, or show submission on thank you page, but the client still won't know how to print the form.

    Is there any way to add a print button on the thank you page?

  • Profile Image
    Nik_C
    Answered on March 05, 2018 at 01:26 PM

    Aside from adding the print button to your form:

    1520273755Screen Shot 2018-03-05 at 7.14

    The other way is to just print directly from Browser:

    1520273906screencast.gif

    I'm afraid that you cannot add the print button to Thank you page.

    There is also an option to add PDF link to Thank you page (but I see you already did that):

    1520274229Screen Shot 2018-03-05 at 7.20

    Let us know if you have any further questions.

    Thank you!

  • Profile Image
    MaryKerr
    Answered on March 05, 2018 at 01:43 PM

    Understood. Even when adding the print button to the form (which I tried), it does not show the selected items.

    Are there any other options? We need the client to be able to see what he/she selected, and print.

  • Profile Image
    Nik_C
    Answered on March 05, 2018 at 02:39 PM

    I'm not able to replicate that issue with checked items not showing when a print window is opened:

    1520278445Screen Shot 2018-03-05 at 8.27

    Checked options are showing, are you seeing it differently?