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jrobertsideasAsked on April 17, 2024 at 11:09 PM
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Raymond JotForm SupportReplied on April 17, 2024 at 11:10 PM
Hi Jerry,
I checked your account and the IP address on file and see that they're in good standing status. If you're still receiving the IP Banned error message, could you share your Public IP address and your email address for any of your other accounts you may have been using with us so we can check it out and see what's going on further?
Once we hear back from you, we'll be able to help you with this.