Setting conditonal logic for email sending

  • jaydenpohutuhutu
    Asked on April 18, 2024 at 12:23 AM
    Conditional logic - With a wide range of sites, is there capability for easier conditional logic options? For example, having an email attached to a persons name within a list, so that when that person is chosen in a field, there is an automatic email sent to them. If that makes sense.
  • Hilary JotForm Support
    Replied on April 18, 2024 at 12:37 AM

    Hi Jayden,

    Thanks for reaching out to Jotform Support. Yes, you can set up Conditional Logic for this. The email can be sent to different people depends on the answer of a specific question. Let me show you how:

    1. In Form Builder, go to Settings at the top navigation bar.
    2. Choose Conditions at the left panel.
    3. Select Change Email Recipient option.Setting conditonal logic for email sending Image 1 Screenshot 30
    4. Set up Conditional Logic. For example, when an answer is equal to A, the email #1 will be sent to john@example.com.Setting conditonal logic for email sending Image 2 Screenshot 41
    5. Click on Save button.

    Give it a try and let us know if you need any other help.

 
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