I cant access my ticket #14017561

hello team ,  #14017561
I'm trying to access my ticket #14017561
{fields must be removed before we may reinstate your account. Please let us know if you will permit us to do so. }
to inform you that I permit to you to remove the fields

Hello abdulrhman,

Thank you for reaching out to Jotform Support. I’m sorry you're having difficulties with this. After checking, this thread was tagged private. My colleague has escalated this issue to the relevant team, so if we do have any updates, we will circle it back to you.

In the meantime, let us know if you have any other questions.