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forestsontarioAsked on April 18, 2024 at 11:17 AM
Every time I try to alter my logic, it disappears entirely. I am trying to hide/ show certain elements depending on certain field values and it isn't working for me. Can I have some help with this please?
Take Root Spring 2024 Registration (With Codes) - Guelph (April 22)
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Jovanne JotForm SupportReplied on April 18, 2024 at 11:36 AM
Hi forestsontario,
Thanks for reaching out to Jotform Support. Can you explain a bit more about what's going on so we can have a better idea? I can see that the form has several conditions. Can you tell me which condition you're trying to alter? Can you also send a screen recording? You can upload it to Google Drive and share the public link with us.
For initial troubleshooting, can you try clearing your browser cache or using a different browser or device and see if that makes any difference?
Once we hear back from you, we can help you with this.
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forestsontarioReplied on April 18, 2024 at 1:00 PM
I was able to figure out the issue and I believe clearing my cache helped with the disappearing conditions.
Thank you!