Change Email Recipient Condition: Emails Not Sending

Hello,

I have been having issues with confirmation emails. None of my locations are receiving the order form via email. Depending on the location that the customer chooses, the form should be sent to the proper location's email address. That is not the case. I get zero notifications. I have to go and manually send it via the Jotform platform. I have attached a PDF of my settings below.

1) OPTION

*Wholesale

EMAIL

Marco@rustikacafe.com and Rustikacafe@gmail.com

2) OPTION

*Pop-Up

EMAIL

Marco@rustikacafe.com and Rustikacafe@gmail.com

3) OPTION

*West U or No Preference

EMAIL

Rustikacafe@gmail.com

4) OPTION

League City

EMAIL

Rustikalc@gmail.com

5) OPTION

Friendswood

EMAIL

Rustikacafefw@gmail.com

Thanks!

Hi rustikacafe,

Thanks for reaching out to Jotform Support. It seems that there were conflicts on the conditions on your form. For example, in your test submission, you selected the Rustika Cafe and Bakery Location to West U which made this condition true:

But, on the same submission, you selected the Inquiry Type to Custom Cakes and Deserts which prevents the email from sending on these conditions:

Since the conditions contradict with each other, there's no Notification Email sent from the submission. To fix this, you can combine submissions. Check out the screenshot below:

Keep us updated and let us know if you need any more help.