Remove or update the placeholder for Zip Code field.

  • Gc159b
    Asked on April 18, 2024 at 12:30 PM
    The zip code field shows up on the form, but not on the backend. I'm trying to get the zip code to say zip instead of 12345. I would prefer to remove it all together because this is confusing for clients outside the US because they don't call it zip code and it's not always 5 digits
  • Christopher JotForm Support
    Replied on April 18, 2024 at 12:42 PM

    Hi Geoff,

    Thanks for reaching out to Jotform Support. Unfortunately, it is not possible to update or remove the placeholder for the Zip Code field under the Payment Integration. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 


 
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