Upload Space: Why is my upload space still saying it's almost full?

I've permanently deleted extra forms I don't need anymore as well as deleted all caches as per instructions from jotform itself. But it still says my storage is almost full? I've waited a bit and have logged out and logged back in but it's still almost full. My small business doesn't make enough to pay $20 a month and I am not willing to pay for extra storage only to have to upgrade again once it's full again so upgrading is not an option as I don't receive many forms in the first place. Please help?

Hi Cassandra,

Thanks for reaching out to Jotform Support. I have manually recalculated your limits and everything should be fine now. Please log out and log in from your account and verify from your end if everything works.

Let us know if there’s anything else we can help you with.