I upgraded my plan to silver based on the nonprofit pricing yesterday. Today, I got an email that I was out of payments while only 1 has been used.

  • brandidee
    Asked on March 2, 2018 at 3:31 PM
  • David JotForm Support Manager
    Replied on March 2, 2018 at 4:48 PM

    Probably, that message was sent delayed. Please disregard it, your account "brandidee" is in good standing:

    1520027266paymentsubmissions Screenshot 10