transferring files to new account

  • WDWright
    Asked on April 18, 2024 at 2:48 PM

    We signed up a new account and need a folder transferred over. can you please assist?

    1-) Provide us with your Username the Form(s) are on. WDWright

    2-) Tell us the Name(s) or Provide us with Links to the Form(s) you need us to move. the entire Castine folder

    3-) Tell us the Username of the Account that you want your Form(s) and Data Transferred. Castine, Inc.

    4-) Once this is completed we will then respond to you to confirm it.


    Jotform Thread 14038711 Screenshot
  • Eiron_O JotForm Support
    Replied on April 18, 2024 at 3:21 PM

    Hi WDWright,

    Thanks for reaching out to Jotform Support. Please send us the exact form links so we can proceed with transferring the forms. Here's how to get the form URL:

    • In Form Builder, click on Publish at the top, then click on Copy Link to get the form URL.

    transferring files to new account Image 1 Screenshot 20

    This will help us to avoid errors in transferring the forms. As for the receiving account, the username cannot have white spaces. Can you send us the exact username of the account or the email address so we can locate it?

    As soon as we hear back from you, we'll be able to help you with this.

 
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