-
Borenstein_NachmanAsked on April 18, 2024 at 4:50 PM
Hi, my name is Nachman Borenstein my username is nb4400realty.com.
I have a problem with seeing attachments that being attached to an application.
If somebody can contact me at 917-903-4400 to help me, I would appreciate it
Thank you
-
Mightor JotForm SupportReplied on April 18, 2024 at 4:53 PM
Hi Borenstein_Nachman,
Thanks for reaching out to Jotform Support. You're unable to view the attachment on your form because of the default Security restriction set in your account. You will need to be logged in to the same browser where you have an active Jotform session to view the uploaded files. Check out the steps and screenshot below on how to change the Security Settings in your account and easily view the uploaded images on email notifications.
- Log in to your Jotform Account and click on your Profile Picture.
- Click Settings.
- Then go to the Security tab.
- Untick Require log-in to view uploaded files.
Thanks for using Jotform. We don’t offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page.
Let us know if you have any other questions.