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maya1travelAsked on April 18, 2024 at 4:55 PM
Hi, how can I change the image of the URL of the form?
I'd like to set a different image like the link www.maya11tours.com but to the form
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Angeli JotForm SupportReplied on April 18, 2024 at 5:20 PM
Hi maya1tour,
Thanks for reaching out to Jotform Support. The Jotform logo is shown when there is no logo present in the Header of the form. We use it as a default preview image. I've checked your form, but there was no logo added, please try adding one. It's easy, let me show you how:
- In Jotform Builder, click on the +Add Your Logo and upload your logo.
Once added and your logo is still not showing, it is possible that the browser cached the default thumbnail so it would be great to give it a few tries by refreshing WhatsApp or removing the 'form' part from the URL using it as https://www.jotform.com/form/240360999395874. Also, WhatsApp tries to retrieve the preview image when you paste the form link. So, you can wait a few seconds until seeing the preview image before sending the message. Take a look at the screenshot below to see my results:
Give it a try and reach out again if you have any other questions.