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Support_KateyAsked on April 18, 2024 at 6:20 PM
There is a blank page in my Sign document. How do I get rid of the extra page?
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Lesther JotForm SupportReplied on April 18, 2024 at 6:54 PM
Hi Support_Katey,
Thanks for reaching out to Jotform Support. Are these pages originally on the PDF that you've uploaded? If yes, there's no way to remove them other than editing the actual PDF document and hen upload it again. But if this document is created from a template, you can edit it in the Sign Builder. Send us the link of the document so we can check on it.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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shakilabbasiReplied on April 18, 2024 at 7:09 PM
Hi there,
I'm not sure either you uploaded this document or created it using the template. Here are two things if you have created the signed document using template then you can delete the page you want to delete and if its an uploaded document then i'm afraid it's not possible to remove the desire page.
Workaround:
However, What you can do as a workaround if the Sign Document was created by uploading a file is, remove the page from the actual document first, create a new Jotform Sign Document and then upload your edited file.
And if you are using a a Signed Document which created using a template document then you can delete the page by editing it.
Below are the steps on how to do that:- On your My Sign Documents page, hover over the documents, and click on Edit.
- In Build, click on the pencil icon at the right corner of the page.
- Now you have the option to remove the page you want by clicking on the trash bin icon on the right side of your page.
- Click on the Save and Exit button in the upper-right corner
Let me know if it answer's your question.
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Support_KateyReplied on April 19, 2024 at 9:13 AM
Thank you for your responses. This was a document we uploaded. I'll make the changes to the original document reupload a new version without the page there.