How to connect Stripe to the form so it will display the payment input details

  • ultragraphic
    Asked on April 18, 2024 at 9:04 PM

    Labels for the credit card on check out page not showing up

    https://form.jotform.com/241077213182449


    the credit card lables not showing on mobile like marcos in related articles.


    the form is not embeded it is just being used as a link. they do not even show in the preview.


    Please help

  • Lesther JotForm Support
    Replied on April 18, 2024 at 9:56 PM

    Hi ultragraphic,

    Thanks for reaching out to Jotform Support. The form is not connected to your Stripe account. You have to connect it so it will display the credit card input details. Let me show you how:

    1. On the Form Builder page, click on the payment field, and then click on the wand icon on its right.
    2. On the Payment Settings, click on the settings icon at the top most corner.
      How to connect Stripe to the form so it will display the payment input details Image 1 Screenshot 30
    3. Then click on the Connect button.
      How to connect Stripe to the form so it will display the payment input details Image 2 Screenshot 41
    4. Login to your Stripe account and that's it.

    Reach out again if there’s anything else we can help you with.

  • ultragraphic
    Replied on April 18, 2024 at 10:45 PM
    Didn't notice that thank you!!
    ...
 
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