Your survey with the notes doesn't work

  • Profile Image
    godisforyou
    Asked on March 05, 2018 at 06:52 PM

    It freezes up.  It wouldn't let our tester ever complete the form.  We are switching away.  I just wanted to let you know.  We also had good results with the old jotform, but just can't take the chance of having problems.


    Wishing you the best.


    Matt

  • Profile Image
    Jan
    Answered on March 05, 2018 at 09:29 PM

    I checked your form and I can verify that the settings are configured correctly. 

    I did a test submission in your form (https://www.jotform.com/80504702722145) and I was able to submit it. It did not freeze up. I am using Google Chrome on Windows 10 PC.

    1520303272submittest.gif

    Please take note that your Thank You Page is set to redirect to "https://www.jotform.com".

    Is this form embedded on a webpage? If yes, then please share the URL of the webpage so that we can further investigate.

    I cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Let us know if you are still having issues. Thank you.