- godisforyouAsked on March 05, 2018 at 06:52 PM
It freezes up. It wouldn't let our tester ever complete the form. We are switching away. I just wanted to let you know. We also had good results with the old jotform, but just can't take the chance of having problems.
Wishing you the best.
- JotForm SupportJanAnswered on March 05, 2018 at 09:29 PM
I checked your form and I can verify that the settings are configured correctly.
I did a test submission in your form (https://www.jotform.com/80504702722145) and I was able to submit it. It did not freeze up. I am using Google Chrome on Windows 10 PC.
Please take note that your Thank You Page is set to redirect to "https://www.jotform.com".
Is this form embedded on a webpage? If yes, then please share the URL of the webpage so that we can further investigate.
I cleared your form cache so that your forms will be refreshed from our servers.
Hope that helps. Let us know if you are still having issues. Thank you.