IP Address Banned Reoccurrence & Forms Titles Not Correctly Displaying

  • Dylan Grobler
    Asked on April 19, 2024 at 6:19 AM

    Good day

    I have encountered an IP address error message again, this would be the third time within a month period. I understand that your system's algorithms conduct bans automatically, but this frequent occurrence is a deterrent to using your platform. I am considering other platforms due to this issue.

    Additionally, while the titles of my forms all show correctly while editing, if I send someone the link then the headings are incorrect. Please advise.

    Thanks

    Dylan

  • Kenneth JotForm Support
    Replied on April 19, 2024 at 6:47 AM

    Hi {username}, 

    Thanks for reaching out to Jotform Support. I will notify the relevant team about the suspension, so please continue to monitor this support ticket, as we will circle back here once we have information.

    We appreciate your patience.

 
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