Account suspended

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    oscar palacios 
    Asked on March 06, 2018 at 03:12 PM

    can you please explain? why my account was suspended and what can I do to reestablish?

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    Richie_P
    Answered on March 06, 2018 at 04:15 PM

    I checked your account and your are suspended because of your account was reported by our phishing detection system as suspicious of phishing activities, your form "Directv sales Form"  triggered the suspension for it was requesting for Social Security number.


     

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms of Use

    In order for us to lift your suspensions, we have to remove the guilty field.

    We will wait for your response.

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    oscar palacios 
    Answered on March 06, 2018 at 04:43 PM
    ok no problem, you can remove it

    Virus-free.
    www.avast.com

    <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
    ...
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    Richie_P
    Answered on March 06, 2018 at 04:52 PM

    I have removed the guilty fields and lifted the suspension.

    Please do note to read our Terms-of-Use to avoid being suspended again.

    Thank you.