- oscar palaciosAsked on March 06, 2018 at 03:12 PM
can you please explain? why my account was suspended and what can I do to reestablish?
- JotForm SupportRichie_PAnswered on March 06, 2018 at 04:15 PM
I checked your account and your are suspended because of your account was reported by our phishing detection system as suspicious of phishing activities, your form "Directv sales Form" triggered the suspension for it was requesting for Social Security number.
In order for us to lift your suspensions, we have to remove the guilty field.
We will wait for your response.
- oscar palaciosAnswered on March 06, 2018 at 04:43 PMok no problem, you can remove it
- JotForm SupportRichie_PAnswered on March 06, 2018 at 04:52 PM
I have removed the guilty fields and lifted the suspension.
Please do note to read our Terms-of-Use to avoid being suspended again.