What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment received

    Asked by LACEVENTZ on February 15, 2011 at 11:15 PM

    Hi, 

     

    How long will it be before I received my payment via paypal? As I did a test payment and have yet to received any amount transferred. 

     

     

    Regards,
    LACE 

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    Answered by DanielGriffin on February 17, 2011 at 07:48 AM

    Hi Lace,

    I can see from your account that two payments have gone through.  Can you check your Paypal account again please?  Also please ensure that you have entered the correct address for your Paypal account by opening your form and clicking the wizard icon on the payment field (it looks like a magic wand and appears when you select the field).  Please get back to me if you are still having problems.

    Thanks,
    Daniel.