What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "This webpage is not available" when loading form

    Asked by Tal on October 22, 2012 at 02:10 AM

    Hello

    I have a form embedded in a home page, it was working succesfully for a while, but lately i found it broken often.

    The webpage itself load regularly but the form doesn't, when hitting refresh it usually load.

     

    Tried with two different computers from different cities and browsers.

     

    Please see screenshot attached (i have combined two examples to one)

     

    Thanks!!

    Tal

     

    URL (IDN): http://www.עריכהלשונית.com

    Page URL:
    http://www.&times;&cent;&times;&uml;&times;&times;&times;&times;&t<br/>imes;&copy;&times;&times;&nbsp;&times;&times;&ordf;.com

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Rodjit on October 22, 2012 at 02:20 AM

    Hi Tal,

    We apologize for the inconvenience. It is sometimes happen due to server delay to our domain jotform.me. But as of this time, I can view your site without any error. Forms load fast.

    Initial solution is change your form URL from your embed codes from http://form to http://www so this means that from your embed codes;

    <iframe allowtransparency="true" src="//form.jotform.me/form/21343480040440" frameborder="0" style="width:100%; height:250px; border:none;" scrolling="no"></iframe>

    It becomes;

    <iframe allowtransparency="true" src="//www.jotform.me/form/21343480040440" frameborder="0" style="width:100%; height:250px; border:none;" scrolling="no"></iframe>

    Let us know if the problem continue to happen for about 3-5 times (consicutive) so we can further invistigate this.

    Thanks

  • Profile Image

    Answered by guest_22951458788066 on October 22, 2012 at 02:33 PM

    Dear Rodjit

     

    It did'nt help... I've changed it and tried loading from few computers and got the same result (error).

    Please help ASAP

     

    Thanks!

    Tal

  • Profile Image

    Answered by pinoytech on October 22, 2012 at 02:49 PM

    Hi Tal,

    Your form is working fine in my end. Have you tried already deleting your browser cache and cookies? If not, please give a try. Please take a look screenshot of your website where your form embedded.

    Thank you!