Wrong PayPal Email Address used in form and payments were sent

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    Asked on March 07, 2018 at 10:57 AM


    I put in the wrong email address for PayPal account. We've had three or four transactions and don't have access to that money.

    What should we do? Besides entering the right email address which I've done.

    How do we get the money?

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    Answered on March 07, 2018 at 11:59 AM

    If the incorrect PayPal email address was used, unfortunately the money will be returned to the user.  There should have been emails sent to the address that was used containing information on how to cancel the payments.