What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please cancel account and issue refund per 30 day money back guarantee

    Asked by bluebaymodel on October 22, 2012 at 04:00 AM

    Please cancel my account and issue refund per your 30 day money back guarantee. Just signed up two days ago and go a premimum account for $9.99 monthly. 

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    JotForm Support

    Answered by idarktech on October 22, 2012 at 04:16 AM

    Done. Your subscription is now cancelled. The refund may take a week before it will reflect to your bank account.

    Thanks for considering JotForm!

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    Answered by bluebaymodel on October 22, 2012 at 03:54 PM

    Thank you. I will lookout for the credit.